Marketing & Advertising

Commitment to Franchisee

Knights Inn focuses marketing efforts on creating and retaining loyal customers through Wyndham Rewards^®, the world's largest hotel loyalty program.* We offer our franchisees support services including:

24-hour reservation call center (800) 843-5644.
24-hour Spanish reservation call center (888) 709-4022.
The redesigned Web site: KnightsInn.com.
GDS and distribution services to help market your hotel to travel agents and online booking Web sites.
Franchise services, including 24-hour on-call emergency service.
Hands-on support from the Brand President and Director of Operations.
Training, including regionally-based orientation and training meetings.
Revenue enhancement.
Design and procurement services, including free interior and exterior design and development services, as well as purchasing services.
Free access to our in-house graphic design department to help you with your local sales and marketing efforts.
Online electronic resources for access to information about your property and Knights Inn virtually anytime, anywhere.
Integration services. (See Services and Support)

Global Sales

Our Global Sales Department acts as an extension of your sales team,
working daily to deliver business to your hotel. This large group of over 100 seasoned sales professionals works with all key market segments that have potential to drive room nights to your hotel:

• Corporate
• Tour markets
• Group
• Foreign inbound travel (FIT)
• Association
• Sports
• Travel agents
• Transportation
• International sales
• Government

Reservation Call Centers

Our central reservation centers are working to book reservations at your hotel 24 hours a day, every day of the year. These domestic and international reservation centers are staffed with dedicated, trained professionals who are committed to maximizing revenues for your hotel. Our Group Reservation Sales Department also negotiates, coordinates, and books groups needing 10 rooms or more.In addition, we work closely with franchisees to help ensure that their hotel’s description, rates, and inventory are accurate and up-to-date in all distribution channels.

National Marketing

The Knights Inn brand leverages strength and synergies of Wyndham Hotel Group to maximize available marketing funds. The most powerful tool in this marketing arsenal is the brand's participation in Wyndham Rewards^®, the world's largest hotel loyalty* program.Our dynamic guest loyalty program. Wyndham Rewards points can be redeemed for hotel stays, airline tickets, gift certificates and more. Through this relationship, the Knights Inn brand receives national exposure through the following channels:

Print advertising
Direct mail campaigns
Email campaigns
Online advertising
National promotions

Wyndham Rewards^®

The Wyndham Rewards^® program ensures a competitive offering in the hospitality marketplace that continues strong growth and member engagement. And it doesn’t stop there. The Wyndham Rewards^® program also offers:

Hundreds of rewards including gift cards, car rentals and airline tickets
No blackout dates¹
Special member offers
Redemption online or by phone
Free travel planning assistance from our program specialists

With even more travel choices for our members in the U.S. and Canada to international destinations or vacation resorts, our franchisee can enjoy the benefit of thousands of members who choose to stay within the Wyndham Worldwide family of hotels.

Knights Inn also produces an International Directory to ensure customers know where to find us – wherever they travel.

* Based on number of participating hotels